Privacy Policy

At Coida Services, we respect your privacy and are committed to protecting the personal information that you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information in accordance with the Protection of Personal Information Act (POPIA) and other relevant laws in South Africa.

By using our website (www.coidaservicessa.co.za) and engaging with our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of personal information when you visit our website or interact with our services:

• Personal Identification Information: Name, email address, phone number, and any other information you provide through our contact forms or account creation.
• Technical Data: Information about your device, browser, and usage patterns, including IP addresses, cookies, and other tracking technologies to enhance your user experience.
• Transactional Data: Information related to purchases, service requests, and communications with our customer service team.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our services.
• To improve our website and user experience.
• To process your inquiries, orders, and service requests.
• To communicate with you regarding promotions, updates, or other information that may interest you (only if you have opted into such communication).
• To comply with legal obligations and protect our rights.

3. Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share your data in the following circumstances:

• Service Providers: We may share personal information with third-party service providers who help us with website hosting, data analysis, email communications, and other services.
• Legal Compliance: We may disclose your information if required by law or if we believe such action is necessary to comply with legal processes or protect our rights, property, or safety.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, analyse trends, and administer the site. Cookies are small text files placed on your device that help us remember your preferences and improve site functionality.

You can manage cookie preferences in your browser settings, but please note that disabling cookies may impact your user experience.

5. Data Security

We take the security of your personal information seriously and have implemented appropriate technical and organisational measures to protect your data from unauthorised access, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

As a South African resident, you have the following rights regarding your personal information under POPIA:

• Right to Access: You may request access to the personal information we hold about you.
• Right to Correct: You can request corrections or updates to any inaccurate or incomplete information we hold.
• Right to Object: You may object to the processing of your personal information under certain circumstances.
• Right to Deletion: You can request the deletion of your personal data, subject to legal and contractual obligations.

To exercise any of these rights, please contact us at [Insert Contact Email/Phone].

7. Third-Party Links

Our website may contain links to external websites or services that are not operated by us. We are not responsible for the privacy practices of third-party sites and encourage you to read their privacy policies before providing any personal information.

8. Google Ads and Third-Party Advertising

We may use Google Ads to display advertisements on our website or to engage in remarketing activities. Google may collect and use data through cookies and other tracking technologies to serve ads based on your past interactions with our site.

You can manage your ad preferences or opt-out of personalised ads through the Google Ad Settings page.

9. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns regarding these Terms, please contact us at:

Coida Services South Africa
Our Adress: 

-Aquila Business Park,

Our number: 010 823 7776
Our Email: info@coidaservicessa.co.za